DELIVERY AND RETURNS
We try our best to dispatch your orders as soon as we receive them. Delivery usually takes 1 to 3 working days which majorly depends on our logistic partners.
For watches, we offer free cash on delivery for watches, and for home decor items delivery charges depend on the size and weight of the package. Delivery charges will be declared before the order is confirmed.
Products cannot be returned but they can be exchanged. You can exchange a product if it is not used and the packaging is still intact. The product must be in the same condition as received within 3 days of delivery. It is recommended that you get in touch with our sales representatives via WhatsApp, Facebook, or Email as soon as possible and request for exchange.
If you identify a problem with the product received get in touch with our customer support within the first 2 days of delivery. Your request will be forwarded to the quality assurance department within three working days to resolve the matter. Our staff is trained for your support only and we assure you that all genuine problems get resolved smoothly.
PRODUCTS
All our products are 100% original and are delivered with official warranty and original boxes.
Yes, our watches are delivered with their original boxes, and pictures of the boxes can be shown upon request.
Yes, you can contact our sales staff via WhatsApp or Facebook Messenger and request live pictures and/or videos of the product before confirming your order.
Watches by top brands are available at our store, such as Rolex, Omega, Tag Heuer, Fossil, Michael Kors, and more.
ORDERS AND CHANGES
Your orders are only confirmed after confirmation via call. If you want to cancel your order you can inform us via WhatsApp, Facebook Messenger, or Email with your order number and details.
You can request for an exchange within three days of delivery if the product is unused and in the same condition as received with packaging intact. We recommend that you get in touch with our sales representatives as soon as you can and request for exchange.
You will receive a confirmation call before we dispatch your order. Your order will only be confirmed after your address is verified.
